Need help?

We're here to make sure your pi9eon gets where it's going.

We usually reply within 24 hours.


Where's my postcard?

Once you place an order, printing and mailing usually begin within 24–48 hours.

Delivery typically takes 7-10 business days.

Can I resend or cancel?

Because postcards are printed almost immediately, we can't guarantee cancellations once an order is placed.

If there's a typo or wrong address, reach out to support@pi9eon.com right away — we'll do our best to help before it ships.

How long does delivery take?

Most cards arrive within 10 days.

Delivery times may vary depending on your location and local postal service.

How do I contact support?

Just send us a note at support@pi9eon.com.

Include your name and date of order.

We'll get back to you quickly.

✉️ Still stuck? No bots, no forms — just real humans who want your postcard to make it to the fridge.

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